Facility Management Office

Our housekeeping teams set a meticulous level of cleanliness, which is backed up by their standards manager, who ensures every apartment is cleaned to the high level expected. At each service they are required to return the apartment to the same high standard guests are greeted with upon check-in, meaning every apartment is presented as ‘new’ on arrival.

The housekeeping team also work closely with the reservations team, ensuring any guest requests are met. As standard they also provide a welcome pack of groceries for each new guest prior to check-in.